We now live in the Information Age, a period in human history that emerged from the Digital Revolution of the late 20th century. The rapid stream of oversaturated information thrown at us from multiple sources created impulsive and unpredictable consumers with an attention span of merely 3 to 5 seconds. This is how much Brands have in their disposal to engage with their consumers. And this is where User Experience design comes in to provide meaningful and relevant experiences to users.
Contact pages are usually of the lowest priority when it comes to web design. That is totally wrong! The contact page is one of the most important and most visited pages on a website. Take yourself for example; how many times have you visited a company’s contact page to view their location or get their telephone or email address?